Frequently asked questions

Joining the Apolitical community

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How do I become an Apolitical community member?

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I signed up for Apolitical — how long until my membership is approved?

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Who can become an Apolitical community member?

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Why am I receiving an error message after entering my 6 digit verification code?

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I haven't received a verification code — how do I get one?

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What can I send to help you verify my information?

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How do I change my email address?

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How do I change my password?

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How do I delete my account, and my personal data?

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I signed up for an email boot camp, but am having trouble receiving the lessons.

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I signed up for an email boot camp, but can’t find the confirmation email.

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I created an account with Apolitical but I can't log in - why can't I see the content?

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The link I've clicked isn't working - what’s happening?

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How can I purchase a Plus+ subscription?

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How do I retrieve my certificate?

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I'm unable to attend an event. Will a recording be made available?

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Our most useful tips:

Switch to a different browser (we advise against Internet Explorer) or turn on private browsing
Disconnect from any VPN service you might be using
Try using a personal device or network
Avoid entering personal details using autofill

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Haven't found the answer here?

Send us an email at concierge@apolitical.co and our support team will be happy to help